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Limousine Terms and Conditions

Limo Terms and Conditions

Limousine Terms and Conditions

  1. THE DEPARTMENT OF TRANSPORTATION BUREAU OF MOTOR CARRIER SAFETY HAS REGULATIONS FOR THE PROTECTION AND SAFETY OF THE CHARTER CUSTOMER AND THE DRIVERS. DRIVERS ARE LIMITED TO 10 HOURS OF DRIVING. AFTER 10 HOURS ARE MET THE DRIVER MUST HAVE 8 CONSECUTIVE HOURS AWAY FROM THE GROUP. Drivers must comply with charter orders, and no deviations are permitted without office approval. Should your trip plans need extra driving or on duty time, we can provide additional drivers so that your trip may be conducted as scheduled. Carrier reserves the right to charge for any/all additional services not contracted for prior to departure.
  2. GENERAL: If the group must arrive at a destination by a specific time, the group leader’s itinerary should allow sufficient travel time. This means allowing for construction delays, traffic, time needed to pack and load/unpack and unload vehicle, rest stops and meal stops.
  3. LIABILITY: The carrier will not be liable for delays caused by an act of God, public enemies, authority of law, quarantine, perils of navigation, riots, strikes, the hazards or dangers incident to a state of war, accidents, breakdowns, poor conditions of the road, snow storm, and or conditions beyond its control, and does not guarantee to arrive or depart from any point at a specified time.
  4. ADDITONAL CHARGES: All limousine trips are quoted for a specific amount of time. Any time overruns in excess of 10 minutes will be billed to the next half hour, unless notated differently on the face of the contract.
  5. EVENT / PARKING / GATE FEES are not included in the price estimate and are the responsibility of the group to pay unless arrangements are made in advance with our office and indicated on the face of the contract.
  6. FUEL CONTINGENCY: Should fuel prices increase, we reserve the right to adjust the contracted price accordingly with a fuel surcharge.
  7. CANCELLATION POLICY: If you need to cancel or postpone your trip you must obtain a cancellation number from Lamers. You must speak to a member of Lamers limousine staff in order to receive this number (leaving a message with our phone system or answering service will not provide you with the cancellation confirmation number. This number will be your only recourse to contest fees associated with a cancelled or postponed trip. (Due to high demand on Saturdays for Limousine Coaches, the deposit of 50% of trip charges is non-refundable for any trip that is cancelled within six (6) months of the trip date, unless Lamers is able to rebook that vehicle on that date.)
  8. SMOKING is not permitted on any of our vehicles at any time.
  9. DAMAGE done to the vehicle or its contents by the customer or any of their passengers is the financial responsibility of the chartering party. This would include televisions, stereo, remote controls, glasses, etc. that are found to be missing or damaged after the trip.
  10. ALCOHOLIC BEVERAGES on the vehicle must be approved prior to departure. No kegs will be allowed on the vehicle. Groups must adhere to Federal, State, and Local regulations governing the consumption of alcoholic beverages.
  11. SAFE RIDING PRACTICES should always be observed. Please remain seated while the vehicle is in motion. Extending any portion of your body out of the side windows or standing through the moon roof while the vehicle is in motion is prohibited.
  12. LOST AND FOUND ITEMS left on the bus will be kept for up to two weeks before being thrown away or donated.
  13. DRIVERS HOTEL/MOTEL costs are the responsibility of the chartering party unless otherwise specified in writing on the face of the contract.
  14. INDEMNIFICATION – Charter Party/Tour Operator/Lessee, for itself, its shareholders, members, officers, directors, employees, agents, and anyone claiming under or through it (the “indemnitors”) shall defend, indemnify and hold harmless vehicle Owner/Operator/Lessor and its shareholders, members, officers, directors, employees, and agents of and from any and all demands, damages, costs, fees, including actual attorney fees, judgements, awards, and any other sums due or claimed due and arising from any acts or omissions of any of the Indemnitors, whether any of the same arise through tort, contract, including a breach of this contract or otherwise, and including but not limited to an violation of the intellectual property rights of any third party.
  15. RESOLUTION OF TRIP PROBLEMS: In the event of a problem with the trip, whether it be mechanical or otherwise, be assured that Lamers’ staff will do everything within our power to resolve the problem as soon as possible. In the event that the vehicle is not suitable to be used or to complete the trip, we will attempt to provide a replacement vehicle as soon as possible. Due to replacement vehicle availability or location of the vehicle when the failure occurs, providing a replacement vehicle in a timely manner may not always be an option. A preplacement vehicle may not be the same type of vehicle that was initially reserved. If there is a problem with a trip and the solutions listed above do not resolve the problem, an adjustment to the cost of the trip may be authorized. This adjustment would only address the amount of time the group is inconvenienced or the amount of time the group is without a vehicle.