Tour Office Assistant – Full-Time | Lamers Tour & Travel
Location: Milwaukee | Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Lamers Tour & Travel, a trusted group tour operator serving travelers across Wisconsin, is looking for a full-time Tour Office Assistant to join our dedicated team. If you’re detail-oriented, organized, and enjoy helping people, this is your opportunity to be part of the exciting world of travel planning!
What You’ll Do:
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Assist customers by phone and in person with questions about upcoming tours, itineraries, and inclusions
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Coordinate with vendors: request payments, prepare contracts, and confirm group activity arrangements
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Organize and maintain accurate records for each tour’s departure
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Reconcile post-tour expenses for our corporate accounting team
What We’re Looking For:
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Strong work ethic, dependability, and a positive attitude
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Excellent organization and multitasking skills
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Willingness to learn, take feedback, and grow in the role
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Ability to meet deadlines and manage time effectively
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High proficiency in Microsoft Word, Excel, Outlook, and Publisher
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Ability to quickly learn internal systems like the TBS reservation system
Benefits:
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Pay based on experience
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Health, dental, and vision insurance
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Life and dependent life insurance
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Short- and long-term disability options
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Direct deposit
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401(k) with company match
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Paid holidays and PTO
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FSA and HSA options
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Career mobility—Lamers promotes from within!
Start your next chapter in a role where your skills support memorable travel experiences. Apply today and help bring amazing tours to life with Lamers!