Lamers Bus Lines is now hiring a charter office assistant for the school bus department. The School Bus Charter Office Assistant will assist the terminal manager in coordinating the day-to-day charter operations of the school bus terminal. Work will take place primarily in an office setting, with a variety of office duties. Excellent communication and organization skills are required, with detail/accuracy a must. Extensive telephone usage and data entry will occur. Great personality and customer service skills are needed for this position.
Obtaining and maintaining a CDL with proper endorsements will be required. In-house training is provided to acquire the CDL and endorsements. This position will be required to help with school bus driving as needed.
Job Duties:
- Make customer reservations for school bus, provide accurate pricing for trips and enter trips into booking system. Generate and prep necessary driver paperwork.
- Collaborate with school districts to arrange transportation for charters.
- Answer incoming calls. Handle if able to, or direct to correct department.
- Ability to obtain a Wisconsin Class B CDL with both P and S endorsements. Lamers provides in-house training.
- Fill in on school routes and/or charter trips as necessary as a school bus driver.
- Provide assistance to other staff members if needed.
- Weekend duty rotation with other office staff may occur.
- Communicate with drivers on daily basis. Provide route and charter information and maintain a good relationship with drivers.
- Assist and collaborate with area terminals to cover routes and trips.
- Check in drivers and work with two-way radio during route times and throughout the day. Relay messages to drivers and handle concerns.
Benefits include: Compensation based on experience, Health insurance program, Dental insurance & vision insurance options, Life insurance, Dependent life insurance, Short and long term disability options, Direct deposit, 401(k) program with company match, Paid holidays and PTO, FSA and HSA options, and career mobility. Lamers promotes from within the company.
About Lamers Bus Lines
Lamers Bus Lines is a family-focused company that takes pride in being a part of the community. Lamers was founded in 1944 and offers employees longevity and stability. Together we work to make sure our passengers enjoy safe and worry-free transportation every time they step on board one of our buses. Lamers Bus Lines is an EOE/AA employer.
